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Why shop with Prob-Solve Xpress?Prob-Solve Xpress was formed in order to cater for customers of Prob-Solve Solutions, offering them online access to more than 20,000 products and our portfolio is growing every day. Founded in 2000, probsolvexpress.com’s headquarters are located in Trowbridge, Wiltshire. The division is part of Prob-Solve Solutions, an independent IT Solutions and Service provider catering for organisations across the United Kingdom, including financial institutes, local and central government organisations, academic institutes and manufacturing organisations. Our ecommerce system is not only easy to use, but uses the very latest in SSL technology ensuring the website is secure and data is encrypted, thus providing our users with a reliable and most importantly a secure method of ordering online. 2. What type products does probsolvexpress.com supply?At Prob-Solve Xpress we have access to the UK’s largest selection of IT products. Unlike many other IT providers we also hold our own inventory which carries around £1m stock, incorporating the latest IT products, as well as a vast selection of refurbished products. Holding stock of popular items enables us to provide rapid responses to orders, offer low cost delivery charges, extended warranties and support contracts, buy backs and a range of refurbished hardware. 3. How do I pay for my order?There are a number of ways to pay for orders placed on www.probsolvexpress.com: For more information on Payment Methods please refer to our Ordering Help Page You can set up a credit account account with an agreed credit limit. For more information on setting up a business credit account please go to our Business Account Page Once the credit application has been received and approved by our finance team you can: • Obtain a credit account for online purchasing 3. Can Prob-Solve Xpress extend standard vendor warranties?As part of Prob-Solve Solutions we can provide both hardware and software support through the Syscare Support division, which allows us to extend the standard vendor warranties. 4. What If I have a complaint?Should you in any way feel dissatisfied with our service, please contact us on 01225 710992. Should you still feel that you or the issue have been properly dealt with, you can of course continue correspondence with our Xpress Manager. How much does probsolvexpress.com charge for delivery?Prob-Solve Xpress aims to provide the very best in delivering goods to its customers to ensure the highest possible levels of customer service throughout the sales process. What delivery options are available?For more information on our delivery policy please refer to our Delivery Help Page. 7. What is our standard returns policy for probsolvexpress.com?The Prob-Solve Xpress returns policy can be viewed by Clicking here. 8. Does probsolvexpress.com supply refurbished equipment?Prob-Solve Xpress supplies a wide range of refurbished products from many leading vendors including HP, Cisco Systems, Sun Microsystems, Dell, IBM, 3com and many others. All refurbished products are fully tested and repackaged to ensure the equipment is as good as new. Refurbished products purchased through Prob-Solve Xpress are issued with a minimum of 1 year return-to-base warranty as standard. |
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